Do you have any questions about our services? Our competent team will be happy to help you. Simply fill out the contact form and we will get in touch with you promptly. Of course, you can also reach us by phone during business hours - we look forward to hearing from you!
With our new app, we are also available to you on the go, anytime and anywhere. You have the option of quickly and easily reporting a claim to us with a voice memo, photo or video, requesting a consultation without complications or sending us your policies and invoices as a picture or file attachment for review. To download, simply click on the button.
If you have any questions, please do not hesitate to contact us.
As your digital brokerage office, we favour online counselling. In this way, the entire counselling process can be carried out, including the application up to the digital signature. The application is web-based and therefore does not attempt any additional costs. There is also no need to allow additional time for travelling to and from the office. Both we and you can share your entire screen or individual applications or tabs. We can work interactively on documents together and you can sign digitally. Another advantage is that you can use this application on any device.
This makes it possible to communicate even complex consultations and issues well over greater distances and to document them in a legally secure manner for both sides. With consent, the counselling can be recorded in order to be able to document and archive the course of the counselling. It does not matter which internet browser you use. When you request video counselling, we will send you a unique meeting ID which you simply enter in the field and the counselling can begin.
In the event of a claim, people are often hectic and upset. Keep calm with our online claims notification. We present you with the most important rules of conduct and obligations for the respective insurance classes so that you can follow them correctly in the event of a claim. Of course, you can also report the damage directly via our app or send us an email. Regardless of how you want to notify us of the claim, take a look at the correct behaviour in the event of a claim on the following linked pages so that there are no reductions in benefits or breaches of obligations in the event of a claim and to avoid subsequent complications in claims management.
tel.: +49 30 921 049 73-0
fax: +49 30 921 049 73-9
@: info@berlin-insurance.com
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